"Microsoft has devoted a lot of effort to enhancing the MSN/Live Windows program over the last year. And those efforts have paid off in a decidedly higher level of user satisfaction than we saw last year. Google, as well as eBay, Yahoo! and others have several areas of strength for developers, but Microsoft has much more experience in developer programs and it shows. Cultivating a development community is strategic as Web 2.0 moves from consumer-facing social applications to a business-to-business strategy for many companies."